GENERAL TERMS & CONDITIONS – BESTAR PHARMACEUTICALS

1. Welcome to Bestar Pharmaceuticals

Bestar Pharmaceuticals (SMC-Private) Ltd., established in 2017, is dedicated to delivering high-quality solutions and professional services to organizations within the pharmaceutical sector. Since its inception, the company has focused on sustainable growth and continuous improvement, supported by a team of qualified, motivated, and performance-driven professionals.

As a dynamic and fast-growing partner, Bestar Pharmaceuticals works with manufacturers and distributors of medicinal products, medical devices, and nutritional supplements. Our commitment to excellence is reinforced by a fully implemented and continuously improving Quality Management System, aligned with ISO 9001:2015 and GMP requirements.

We are equally committed to ensuring transparency regarding the information we collect, how we use it, and how we safeguard your personal data. Protecting your privacy remains a core part of our mission.

2. Agreement

By accessing, registering, or using this website and its services, you enter into a legally binding agreement with Bestar Pharmaceuticals—even when acting on behalf of a legal entity.

a) Your use of www.bestarpharmaceuticals.com constitutes acceptance of these Terms & Conditions.
b) This Agreement includes the Terms & Conditions, Privacy Policy, Cookies Policy, and any additional terms that may appear with future features introduced by Bestar Pharmaceuticals.
c) These Terms apply to all users—registered (“Users”) and unregistered (“Visitors”).
d) You confirm that you meet the minimum legal age requirement in your jurisdiction. The website must not be used by individuals under 14 years of age.

3. Protection of Your Personal Data

By registering on the Bestar Pharmaceuticals website, you expressly consent to the collection, processing, and use of your personal data in accordance with these Terms and our separate Privacy Policy, which should be reviewed carefully.

Bestar Pharmaceuticals takes all reasonable measures to protect the privacy and security of user information.

By using our website, you also consent to the use of cookies as described in Section 4.

4. Cookies

Cookies are small text files stored on your device to improve user experience. The cookies used by Bestar Pharmaceuticals do not store personal or sensitive information.
Detailed information is available in our Cookies Policy.

5. User Rules & Responsibilities

5.1 User Account Requirements

These rules apply to all Users and Visitors:

a) To register, you must complete a registration form and accept the Terms & Conditions, Privacy Policy, and Cookies Policy. Additional details may be required for legal entities.
b) You may not create or use an account belonging to another person without their permission.
c) If your account is disabled, you may not create another without our approval.
d) You are responsible for protecting your account credentials.
e) You may not transfer your account without written permission from Bestar Pharmaceuticals.
f) Bestar Pharmaceuticals reserves the right to remove usernames or identifiers deemed inappropriate or misleading.
g) You must use the website respectfully and must not post offensive, misleading, or harmful content.
h) You must comply with all relevant professional conduct standards.
i) Sending spam or unsolicited messages is prohibited.
j) Unlawful, defamatory, abusive, obscene, discriminatory, or harmful actions are strictly forbidden.
k) Unauthorized advertising, spam, chain letters, pyramid schemes, and similar activities are not permitted.
l) Bestar Pharmaceuticals reserves the right to transfer its rights and obligations to third parties without prior notice.

You remain responsible for all actions associated with your account and any content you provide. Suspicious activity must be reported immediately.

5.2 Notifications & Advertising

Bestar Pharmaceuticals may send system messages, updates, or advertisements. Email preferences may be managed through your account settings.

5.3 Messaging & Sharing

Users may send messages or share content through the platform. Public content may be visible to visitors. Bestar Pharmaceuticals may remove content at its discretion.

5.4 Website and Data Security

We strive to maintain a secure platform, but cannot guarantee absolute protection. Users must:

a) Use strong passwords and maintain account security.
b) Avoid collecting user data or accessing the website through automated tools.
c) Refrain from spreading malware or harmful code.
d) Avoid unauthorized access attempts on other accounts.
e) Not harass or harm other users.
f) Not use the website for illegal or misleading purposes.
g) Not interfere with website operations.
h) Not replicate or mimic the website for malicious purposes.
i) Not exploit or misuse services without written consent.

5.5 Protection of Other Users’ Rights

Users must respect intellectual property and privacy rights:

a) You may not post content that violates others’ rights.
b) You may not copy or reuse user content without permission.
c) You must not remove copyright or proprietary notices.
d) Unauthorized disclosure of confidential information is prohibited.

5.6 Intellectual Property

All intellectual property on the website belongs to Bestar Pharmaceuticals.

You may not:

a) Use trademarks without written permission.
b) Copy or distribute website content without authorization.
c) Reverse-engineer, disassemble, or attempt to access source code.
d) Remove or alter copyright notices.

6. User Rights

6.1 Content Sharing

You retain ownership of the content you post, while granting Bestar Pharmaceuticals a non-exclusive, worldwide, royalty-free, sublicensable license to use and process such content.

You may request deletion of specific content by emailing: office@bestapharmaceuticals.com

Restrictions apply to ensure legal and compliant use of health-related content. Content relating to prescription medicines must be directed to licensed healthcare professionals only.

6.2 Third-Party Content

You may encounter user-generated content that is inaccurate or offensive. Bestar Pharmaceuticals does not guarantee or endorse such content and is not responsible for resulting damages.

6.3 Service Limitations

Bestar Pharmaceuticals may modify, limit, suspend, or discontinue services at any time. We are not obligated to store or retain user content unless required by law.

The website provides healthcare-related information, but does not offer medical advice. Please consult a licensed medical professional for health concerns.

7. Disclaimer and Limitation of Liability

The website is provided “as is” without warranties of any kind. We do not guarantee uninterrupted, error-free, or secure operation.

Bestar Pharmaceuticals is not responsible for:

• third-party actions or content

• data loss

• indirect, incidental, or consequential damages

• loss of profits, reputation, or opportunities

Certain jurisdictions may not allow these limitations.

8. Changes to These Terms

We may update these Terms, Privacy Policy, or Cookies Policy from time to time. Continued use of the website after changes take effect constitutes acceptance of the updated Terms.

9. Termination

9.1 By User

You may terminate this Agreement by stopping the use of our services and requesting account closure via email.

9.2 By Bestar Pharmaceuticals

Your account may be terminated if:

a) The website ceases operation
b) False information is provided
c) You violate any user obligations
d) You infringe the rights of others or compromise website security
e) You breach these Terms in any way

9.3 Provisions That Survive Termination

Certain rights and obligations—including user-shared content rights, dispute resolution, and outstanding payments—remain in effect after termination.

10. Dispute Resolution

a) These Terms are governed by the applicable laws of the Republic of Bulgaria.
b) Disputes should first be resolved amicably.
c) Users agree to indemnify Bestar Pharmaceuticals for any damages arising from violations of these Terms.