PRIVACY POLICY - BESTAR PHARMACEUTICALS

01. Introduction

Bestar Pharmaceuticals Ltd., established in 2017, provides specialized solutions and services to organizations in the pharmaceutical industry. From the outset, our management has prioritized sustainable growth through precision, performance, and a commitment to excellence—supported by a highly qualified and motivated team.

We operate as a dynamic and fast-growing contract service provider, working closely with manufacturers and distributors of medicinal products, medical devices, and nutritional supplements.

As part of our organizational strategy, we maintain a robust Quality Management System aligned with ISO 9001:2015 and GMP standards. Our mission also includes ensuring transparency regarding how we collect, use, store, and protect your personal information, as well as informing you about the rights you hold over your data.

By using the Bestar Pharmaceuticals website or any of our services, you acknowledge that your personal data will be processed in accordance with this Privacy Policy and applicable laws.

Use of our website also means you accept the use of cookies—which do not contain personal data. More information is available in our Cookies Policy.

To maintain high-quality services, we work with trusted partners for cloud hosting, email services, support, storage, and related operations. Only partners who align with our privacy and security values are engaged. Some of our service providers may process data outside the European Union; in such cases, we ensure compliance with all legal safeguards governing international data transfers.

02. Information Collected by Bestar Pharmaceuticals

We collect information necessary to provide, improve, and personalize our services. This may include:

A. Activities on the Bestar Platform

• Content, topics, and features you engage with

• Emails and notifications you open

• Videos and advertisements you view

• Device details and browser information

• Location information

• Cookie data associated with your activity

B. Information You Create or Provide

• Personal messages sent or received

• Profile information you add

• Contacts or connections you create

• Any content uploaded or submitted

To create a basic account, the following personal data is required:
Name, phone number, email address, and year of birth.

If you register as a healthcare professional, we may require verification details such as:
UIN, medical specialty, practice address, professional title, and proof of credentials.

Providing additional details is optional and may include:
Practice location, workplace, education, interests, publications, website link, memberships, work experience, languages, geolocation, birth date, etc.

You may browse publicly available content on the website without providing personal information. However, without the minimum required data, an account cannot be created.

We retain your personal data for as long as your account remains active or until you withdraw consent. Complete deletion of your data may take up to one month. Certain information may be retained longer as required by law.

03. How Bestar Pharmaceuticals Uses Your Information

We use the information you provide to:

Service Delivery

• Provide, maintain, and personalize our services

• Improve user experience and platform functionality

Marketing Communications

With your consent, we may use your data for:

1. Email newsletters containing articles, updates, training material, or marketing content.

2. Email notifications about personal messages or updates from Bestar.

3. Invitations to events, surveys, or activities tailored to your interests.

You may unsubscribe from these at any time.

04. How Bestar Pharmaceuticals Protects Your Information

Protecting your data is a top priority. Our security measures include:

• Industry-standard technical and organizational safeguards

• Physical access controls to secure systems

• Strict confidentiality obligations for employees and contractors

• Continuous monitoring for potential vulnerabilities or breaches

In the event of unauthorized access or a reported risk, we will investigate promptly, take necessary corrective measures, and notify regulatory authorities as required.

We do not grant unrestricted governmental access to user data. However, we may disclose information if legally obligated (e.g., court orders).

05. Control Over Your Information

You maintain full control over your personal information. You may:

• Edit, update, or delete your data

• Withdraw consent at any time

• Restrict processing of certain information

• Choose not to share sensitive personal details

06. Marketing and Advertising Communications

We provide tailored content and recommendations based on your interests using controlled and transparent profiling. This may include:

• Articles

• Events

• Trainings

• Discussions

• Ads or promotional banners

You may opt out of marketing communications at any time.
We do not sell or share your personal data with third parties for their marketing purposes.

07. Your Rights

As a user, you have the right to:

• Access your personal data

• Request corrections

• Download a copy of your data

• Restrict or withdraw consent

• Request deletion of your information (“right to be forgotten”)

• Opt out of automated profiling

• Object to marketing communications

• Know where and how your data is stored

• Prevent transfer of data outside the EU unless adequate protections are in place

• Request data portability

• Seek assistance regarding your rights

• File a complaint with the relevant Data Protection Authority

08. Your Consent

By using our services, you consent to the processing of your personal data as described in this policy. You may withdraw consent at any time; however, withdrawal does not affect the legality of processing performed prior to your request.

09. Changes and Notifications

We may update this Privacy Policy from time to time. When changes occur, we will notify you through our website or other communication channels. Continued use of our services after updates indicates your acceptance of the revised policy.

If you do not agree with the changes, you may discontinue using the website.

10. Contact Us

For questions, assistance, or concerns regarding your personal data, please contact:

Bestar Pharmaceuticals Ltd.
Email: info@bestapharmaceuticals.com

If required for service quality, we may request additional information to verify your identity.